Below are a few recent client engagements that highlight ARMS' understanding of clients' needs (their "use case") and our expertise in providing innovative solutions designed for self-maintenance and extended integration.
A client required branding on all collateral. We quickly adapted all our outputs to reflect the logo, design, and color scheme for the customer. These customizations are table-driven and scalable to other customers with similar requirements.
A client's only option to place orders with us was to email a file from their front-end management application. We added a dedicated inbox for this customer, automated the discovery and ingestion of emailed files, and built an API to process files of type text/JSON/XML/PDF to seamlessly process orders.
We built an API "wrapper" around the ImageRight API that lets any consumer of the client's numerous lines of business select the proper cabinet/drawer/file for submission workflows. The API integrates documents from the Surefyre program management application into ImageRight, removing this tedium from underwriters and providing a common audit standard.
We collaborated with the client and Surefyre to build program management applications for multiple divisions, covering the complete insurance cycle — submission, review, quote, bind, policy issuance, service/endorsement, and renewal — including forms, document, and invoice generation, and custom API integration into AIM as the single source of truth for accounting.
A client wasn't ready for a comprehensive inspection application for their startup "Active Shooter" program. We devised an "inspection lite" data gathering tool, allowing them to canvass prospects quickly and provide underwriting insights and education at little expense.